warranty

I am looking for guidance on how to proceed. We discovered that our RV had a leak right before it went out of warranty. We called our local dealer and we’re able to get it to them just prior to the warranty expiring. Because they were so busy they did not get to assess the problem for several...

does anyone know of a good RV repair shop near Charlotte NC? I have warranty work needed and I'm on the road. Any tips on how to locate shops that will perform warranty work on a dynamax other than a dealership which are few and far between? Thank-you!

We have a 2023 Surveyor Legend TT. In late April, we discovered the brakes on the trailer were locked up and discovered the emergency break-away brake switch was completely melted in the switch's interior. Wiring to the brakes was burned. The trailer had been sitting in our parking space and not...

we had a bunch of warranty work done on the new trailer, starting Sept 1st last year, not getting it back until late March, only to find more items they never even looked at. while the trailer was at the dealer, it appears they also drove over a screw, so now the unit equipped tire sensors...

Hello, We have two questions below regarding buying used and buying a warranty. We just put a deposit on a used 2022 travel trailer at a large dealer. We were told it had only been out one time; looking at it there was a fair amount of dirt but not a lot of wear and tear. ... At least at first...

$119,000 with up to $500 airfare credit 2019 Mercedes Benz 4x4 2500 Sprinter [144”] with 100k mile Extended Warranty [current odometer 65k miles] Ready for summer fun! The BlackandTanVan needs a new bat cave! Though best to leave her in the sun to be off-grid for days on your next van life...

Buckle up. I'm not happy. It took months to get a appointment for warranty work. They were to replace the door and only replaced the latch. They were to replace a window and FR only sent them a latch, even after making the tech watch a video on how to replace the window. They were to replace the...

So after waiting a few weeks for a tech to be available my local dealer has finally come up with the warranty list and sent it to Dynamax. They tell me it often takes up to 4 weeks to get approvals to begin repairs, is there anyway at all to accelerate this process or to help make it got...

Hi all, I hope that you are starting to see spring where you are. Here in Central Oregon we just got another batch of snow that is quickly melting away. We are looking to get some warranty work and general maintenance done on our Escape Trailer. Does anyone have recommendations for (or...

Does anyone have a contact name, email, or phone number at Keystone to query them about warranty issues that the dealer says they are rejecting or not responding to? I bought a Keystone Premier 23’ trailer 3 weeks ago, but there were 5 issues I want the dealer to fix before I take it home. I...

We just bought our Jayco Jay Flight 267BHSW which has an outdoor kitchen. The day we signed the papers, we noticed the outdoor kitchen drawers weren’t in there. The salesman said he would get them in by the time we picked up the trailer. He called today saying Jayco doesn’t put the drawers in...

Last year we purchased a new XLR351 to be built in May. Was surprised in that it was done and ready 2 months early in mid July, but we were unable to use it due to some scheduled surgeries. The end of August we got to start going through it trying things out and fitting it for our use. we...

We just bought a Jayco Jay Flight 267BHS yesterday, and I am so confused trying to fill out all of this warranty information. I cannot find anything to register the actual RV with Jayco, and I cannot find all the serial numbers I need for the appliance manufacturer warranties. For example, I am...

Today marks 3 months and one week since I took my Qunatum 31WS for repairs. This was the second attempt to get these items repaired as they did the 90 Days repairs (which failed due to bad parts from Thor). My RV is being held hostage due to parts not available from THOR! My questions are...

Anyone buy a new Keystone last year and having issues getting to authorize repairs? Bought my Cougar half ton last spring. Been in the shop 5 times last summer fixing all the crap that got missed by their worthless QC. Still not done. Have a refrigerator issues that’s not fixed yet. Should have...

I have a 2022 Rockwood Ultra Lite 2442BS. I’ve had it 3 months now and noticed a grinding noise coming from one of the axles. I made an appointment with the dealer 150 miles away to bring it in to check it out and repair. Today I got a call from Forest River and they told me they have located...

Bought a '22 GT5 just under a year ago. It was delivered with no rear roof ladder. The salesman said that he was seeing that more often, likely due to a (Covid) supply issue. I said that I didn't really care; I wasn't going to climb up there anyway, and if I did, I'd use a more substantial...

Hey everyone, we noticed on our 202rble that the flooring is starting to delaminate in front of the bathroom door. Upon noticing that we noticed the toilet is starting to leak where it attaches to the floor. The dealer we are working with "seems" to be competent so I'm not worried about their...

I am in the process of purchasing a new Sunseeker 2401. However, I’m purchasing the vehicle several thousand miles from where I live. Now it appears local Forest River dealers/service centers will not do warranty work unless I purchased from them. Yikes. Anyone know how this can be...

I had warranty performed at an approved RV shop. Heartland approved the work, completed the paperwork but after 3 mos has not reimbursed me. Each phone call and email response days "I need to have patience". The turn around time is supposed to be 2 weeks. I don't know what to do to get...

Going on a couple months in trying to get a screen fixed on our Wolf Pup. Picked up in September, noticed the window screen behind the sink had a tear in it during the walk-through, and let the dealer know about it. They said to start a warranty claim, and so far it has been an epic fail...

I found out that the warranty for the 185X only covered the tents for the first year. I'd thought that, like the Rockwood Roo and the Shamrock, the tent warranty was 3 or 5 years. Anyone have a copy of their 2021's warranty? I am virtually certain the 2020 has the same warranty as ours was...

We have a 2022 2893BS and have had several issues, two I fixed loose water connections on the back of the Nautilus convenience center and inlet to the water heater. Also found the TV surround the RH stile veneer was starting to bubble along with the counter top cracking around the kitchen...

HI all, we have a 2019 Cougar 315RLS purchased new from Camping In Style near Oshawa, Ontario. Within the first 30 days we noticed the panel on the outside of the door popping out of the frame (it was curved and bowed out) and didnt seem to stay cold. Within this first 30 days, dealer put a...

I'm sorry if this topic has already been covered but I couldn't find it. I have a slide out issue with my 5 month old Cherokee grey wolf toy hauler. It needs an entire new system according to the dealer because the weather stripping wasn't trimmed properly in production and got sucked into the...