Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 
 


Reply
 
Thread Tools Display Modes
 
Old 04-21-2021, 01:31 PM   #1
Gold Member
 
JohnnyCLE's Avatar
 
Join Date: May 2020
Location: Ohio
Posts: 99
Default Roadtrek Service / Dealer Locations near Denver

The official Roadtrek locator website lists no Colorado dealer or service locations. This seems unusual given the size of the market. Is this because major Denver RV dealers don't want to service Roadtreks? Any recommendations for Roadtrek service locations in the Denver area?
__________________
2015 Roadtrek E-Trek
JohnnyCLE is offline   Reply With Quote
Old 04-21-2021, 02:18 PM   #2
Platinum Member
 
Jon in AZ's Avatar
 
Join Date: Jan 2019
Location: Arizona
Posts: 609
Default

What do you need serviced? What model and chassis? I’m not sure why you would need a RT dealer, unless it’s for something proprietary, like the E-trek battery system.
Jon in AZ is offline   Reply With Quote
Old 04-21-2021, 02:36 PM   #3
Gold Member
 
JohnnyCLE's Avatar
 
Join Date: May 2020
Location: Ohio
Posts: 99
Default

I don't need anything serviced at the moment. Service locations have had difficulty at times getting replies from Roadtrek support, even locations which are listed on the official Roadtrek website. A son who lives in Denver is interested in my Roadtrek E-Trek and I don't want to let him have it if there are no Roadtrek official or "friendly" service locations.
__________________
2015 Roadtrek E-Trek
JohnnyCLE is offline   Reply With Quote
Old 04-21-2021, 05:16 PM   #4
Platinum Member
 
Jon in AZ's Avatar
 
Join Date: Jan 2019
Location: Arizona
Posts: 609
Default

Makes sense. I'm sure the bankruptcy and sale to Rapido didn't sweeten their relationship with dealers. Hopefully some folks with the E-trek system will be along to offer suggestions.
__________________
2014 Roadtrek 190 Popular
2008 Scamp 13
Jon in AZ is offline   Reply With Quote
Old 04-25-2021, 04:56 PM   #5
New Member
 
Join Date: Jul 2020
Location: Los Angeles
Posts: 7
Default

In my area the two new dealers that were listed, one had not worked on RT before and the other I did not think knew enough about RT to have specific knowledge. There are some things that are specific to RT that having a working knowledge of is important. Other things not so.
zzfranczz is offline   Reply With Quote
Old 04-25-2021, 07:57 PM   #6
Platinum Member
 
Join Date: Sep 2020
Location: The Villages
Posts: 115
Default

Quote:
Originally Posted by JohnnyCLE View Post
The official Roadtrek locator website lists no Colorado dealer or service locations. This seems unusual given the size of the market. Is this because major Denver RV dealers don't want to service Roadtreks? Any recommendations for Roadtrek service locations in the Denver area?
Maybe enquire of Camping World?
Their Techs are probably knowledgeable of the same systems in different applications.
__________________
2003 Chevy Roadtrek 190 Versatile
78000 mi
Road Toad is offline   Reply With Quote
Old 04-25-2021, 08:47 PM   #7
New Member
 
Join Date: Jul 2020
Location: Los Angeles
Posts: 7
Default

CW is only servicing customers who bought from them.
zzfranczz is offline   Reply With Quote
Old 04-25-2021, 09:04 PM   #8
Bronze Member
 
Join Date: Jul 2018
Location: Fl
Posts: 20
Default

Not only are there not service centers but when you do find one that are just bad. There used to be an option for a road trip to Canada to the factory if you need something important see if that's still a thing
I have become a DYI expert in RV repair in the meantime




Quote:
Originally Posted by JohnnyCLE View Post
The official Roadtrek locator website lists no Colorado dealer or service locations. This seems unusual given the size of the market. Is this because major Denver RV dealers don't want to service Roadtreks? Any recommendations for Roadtrek service locations in the Denver area?
David Pouliot is offline   Reply With Quote
Old 04-25-2021, 09:29 PM   #9
Platinum Member
 
Join Date: Sep 2020
Location: The Villages
Posts: 115
Default

Quote:
Originally Posted by zzfranczz View Post
CW is only servicing customers who bought from them.
Doesn't seem to be the case in some locations.
We have had our RT worked on at CW Colo Springs, Co and also at CW Port Richie, Fl.

Definitely worth a couple minutes to call and ask.
__________________
2003 Chevy Roadtrek 190 Versatile
78000 mi
Road Toad is offline   Reply With Quote
Old 04-29-2021, 01:44 AM   #10
Bronze Member
 
Join Date: Dec 2020
Location: Maryland
Posts: 22
Default

Camping World in Hanover, PA worked on my RT, although I would not recommend them. I found a private RV repair guy who's way better. I've not been very impressed with the RT mechanics - I can usually do a better job of things myself. And not get ripped off in the process. I'm not convinced that an "authorized" RT person is better than anyone with common sense and some previous RV experience.
shelw is offline   Reply With Quote
Old 04-29-2021, 04:06 AM   #11
Platinum Member
 
Join Date: Sep 2020
Location: The Villages
Posts: 115
Default

Quote:
Originally Posted by shelw View Post
Camping World in Hanover, PA worked on my RT, although I would not recommend them. I found a private RV repair guy who's way better. I've not been very impressed with the RT mechanics - I can usually do a better job of things myself. And not get ripped off in the process. I'm not convinced that an "authorized" RT person is better than anyone with common sense and some previous RV experience.
Totally agree with you.
__________________
2003 Chevy Roadtrek 190 Versatile
78000 mi
Road Toad is offline   Reply With Quote
Old 05-04-2021, 06:54 AM   #12
New Member
 
Join Date: Dec 2015
Location: co
Posts: 7
Default

Transwest has serviced our E-Trek for several years.
tomato coupe is offline   Reply With Quote
Old 05-04-2021, 03:36 PM   #13
Gold Member
 
JohnnyCLE's Avatar
 
Join Date: May 2020
Location: Ohio
Posts: 99
Default

Quote:
Originally Posted by tomato coupe View Post
Transwest has serviced our E-Trek for several years.
Thanks for the note! Which of the locations have you used and what type of services have they done? Are they familiar with the battery layout / maintenance requirements?

Is there Mercedes dealer you have found who is good at servicing the Sprinter chassis, for instance completing the recent exhaust upgrade?
__________________
2015 Roadtrek E-Trek
JohnnyCLE is offline   Reply With Quote
Old 05-04-2021, 05:49 PM   #14
New Member
 
Join Date: Dec 2015
Location: co
Posts: 7
Default

Quote:
Originally Posted by JohnnyCLE View Post
Thanks for the note! Which of the locations have you used and what type of services have they done? Are they familiar with the battery layout / maintenance requirements?

Is there Mercedes dealer you have found who is good at servicing the Sprinter chassis, for instance completing the recent exhaust upgrade?
We used Transwest in Frederick, which is roughly 20 miles north of Denver. They are familiar with the E-Trek battery system, but I wouldn't say they were experts - they mostly just did warranty replacement of the batteries. They took care of some issues with the Webasto heater, broken door latches, etc.

We took our unit to Transwest for several years, when it was under warranty, but we no longer use them. Overall, I would not give them very high marks. If you want more details, I can give them privately.

For general Sprinter service we use Westminster Mercedes near Denver. (We have an appointment next week to have the exhaust upgrade done.) I give them very high marks.
tomato coupe is offline   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

All times are GMT. The time now is 02:54 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2024, vBulletin Solutions, Inc.