I have a 2016 winnebago sprinter era. Awning won’t open (used to work fine altho never really used). Power button lights up when held down but no motor startup sound. Any suggestions?
I'm having the same issue on a 2019 Travato. Retract button was accidentally hit when the awning was already fully retracted and blew the fuse. I replaced the fuse but now there is no motor noise when I engage the switch. I wonder if there is another fuse somewhere that I don't know about that needs to be changed. It's a Colorado Carefree unit. Anyone have any insight?
You both have new or fairly new Winnebago units. You should probably call the Winnebago home office customer support. They may refer you to the awning manufacturer, but I'd start with the coach builder.
I would start my turning off the house disconnect switch to reset the computer that controls everything. Next I would try opening the awning from the touch screen panel.
You can scroll through the fuses by using the control arrows on the front of the control panel above the fuses. Much easier than pulling each one. On my Era 170A this is under the driver side bed.
If all else fails call Winnebago tech support as they are a huge help. They walked me through everything for diagnosing a bad touch screen panel and sent me a new one that I installed.