A more important question would be... is it maintaining a proper temperature? I never paid any attention to the timing of the cycle on mine. Of course it does cycle and that bothers some people. I kept a reader on it and only watched that both fridge and freezer sections maintained proper storage temp.
https://www.amazon.com/gp/product/B0...e?ie=UTF8&th=1
Finding parts is a problem as they no longer make this model. Not surprised at the lack of support from Norcold. This is the model where 90+% left their factory with the thermostat wired improperly. The fridge didn't cycle at all... it just froze everything in both sections. Any easy fix, but even though dealers kept notifying them, they never did bother to properly instruct their factory workers.
My advice is check the temps and if they are good, try to ignore the cycle.