need help with Dometic fridge in travato

[riplips]

Fellow B vanners...

I have a 16 travato G

The upper hinge in the Dometic 3 way fridge is made of Plactic.

It has failed.

the dometic website is not functioning.

My dealer quoted me 1099 dollars for the door.

there is no contact number on the website

see attached.

any help is appreciated.

[BBQ]

.

Dometic used to sell a repair kit for $18.
Not sure if it is still available.

Many people make a mold out of aluminum duct tape, pour in JB weld, let sit overnight. Then drill out holes for hinge pins and bushing.

[riplips]

Thank you.

got a hold of Dometic. They told me the only replacement for that door is to buy another full door assemble.

I am going to try to avoid that

Dometic customer service is a 5/10

Dometic product servicability 1/10

Horrible company and really bad product.

Its not a bout the $730, though that's ridiculous especially considering the shoddy design

Its more about the fact that they agree with me that my only mistake is accepting a dometic product---Pure JUNK!!!

[eric1514]

You need to take that door off and put it on a work bench so you can really take a look at what went wrong and what you need to do to fix it. I wouldn't be considering a new door until I did at least that much. Besides, it's got to come off anyway.

From what I can see from your pictures, it doesn't look that major.

[riplips]

I did as much. its just such cheap crap plastic its not even funny.

I am just prolonging the inevitable.

While i am at it I am gong to make some mods

[BBQ]

Dometic Refrigerator Black Door Hinge Repair Kit - Refrigerator Parts - Refrigerators - RV Appliances

[teasypee]

i just got my door fixed under warranty. Its a 16.5 Travato G. I brought it home after camping world replaced the door. I was putting the shelves back in the door because CW did not. As I went to shut the door after assembly i could see where it is already cracking again! I am going to take it off and do some jb weld repair. I may even attempt to hack off the top portion so that I can change modes without opening the door. I saw this on the fitrv website and the Travato facebook page. I love the rig but this door is just sad.