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08-10-2019, 02:12 AM
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#1
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Platinum Member
Join Date: Jan 2016
Location: California
Posts: 121
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Chevy Express 3500 overheat and stall - mountain road
Last week we were driving our 2003 Chevy Express 3500 Roadtrek 190P up to Sequoia NP - a steep, curvy, long road with a lot of altitude gain. Shifter in second gear. I was keeping my eyes on the coolant temp - I swear it never got over 3/4 up the gauge. Engine started loosing power, and after about a minute or two of worsening power, the engine just stopped. Check engine light came on as the motor did the final wheeze. In the lane on a tight two-lane mountain road, with nowhere to pull over. Starter would not engage or make any sound. Opened the hood, and it was really hot under there, but not the smoky, gurgling, steaming sort of hot I'd expect of an engine overheat. Let it cool for maybe 5 minutes, and it started up, made it about a quarter of a mile, and croaked again. Waited 5 minutes, made a u-turn, and headed back downhill. Never made it to Sequoia, and didn't have any more trouble on the rest of the trip - 700 miles.
Check engine code was for a misc misfire, no limp-home or other computer codes where the computer may have recognized a problem and did something about it.
I'm having a hard time believing that this was an engine coolant overheat, it wasn't feeling like that under the hood. My only crazy thought is that the transmission got so hot that it caused heat soak and engine electricity stopped flowing. Might explain the starter not doing anything. Transmission fluid was low. I'm having the tranny serviced and adding an external transmission cooler just because.
We've put 10,000 miles on this vehicle, been to Yosemite twice, and over the Sonora pass without any trouble. I spoke to my mechanics and a transmission guru, and they are stumped.
Anybody experienced something like this? I really need to figure this out - it was a pretty scary experience.
Thanks!
__________________
- Steve
'Blue' 2004 Chevy Roadtrek 190 Popular
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08-10-2019, 02:48 AM
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#2
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Platinum Member
Join Date: Aug 2010
Location: Minnesota
Posts: 12,455
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Quote:
Originally Posted by rauscs
Last week we were driving our 2003 Chevy Express 3500 Roadtrek 190P up to Sequoia NP - a steep, curvy, long road with a lot of altitude gain. Shifter in second gear. I was keeping my eyes on the coolant temp - I swear it never got over 3/4 up the gauge. Engine started loosing power, and after about a minute or two of worsening power, the engine just stopped. Check engine light came on as the motor did the final wheeze. In the lane on a tight two-lane mountain road, with nowhere to pull over. Starter would not engage or make any sound. Opened the hood, and it was really hot under there, but not the smoky, gurgling, steaming sort of hot I'd expect of an engine overheat. Let it cool for maybe 5 minutes, and it started up, made it about a quarter of a mile, and croaked again. Waited 5 minutes, made a u-turn, and headed back downhill. Never made it to Sequoia, and didn't have any more trouble on the rest of the trip - 700 miles.
Check engine code was for a misc misfire, no limp-home or other computer codes where the computer may have recognized a problem and did something about it.
I'm having a hard time believing that this was an engine coolant overheat, it wasn't feeling like that under the hood. My only crazy thought is that the transmission got so hot that it caused heat soak and engine electricity stopped flowing. Might explain the starter not doing anything. Transmission fluid was low. I'm having the tranny serviced and adding an external transmission cooler just because.
We've put 10,000 miles on this vehicle, been to Yosemite twice, and over the Sonora pass without any trouble. I spoke to my mechanics and a transmission guru, and they are stumped.
Anybody experienced something like this? I really need to figure this out - it was a pretty scary experience.
Thanks!
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Your experience actually sounds somewhat familiar to what we found on our 07 Chevy Roadtrek. Ours happened in a second and third gear climb in Rocky Mountain Nat Park.
I think there is one scenario you don't know about, and neither did we at the time. All kinds of things happen at about 240* for mostly the trans, but also for the engine. Our testing would indicate it probably was the transmission that stalled you and not necessarily because it made the engine too hot. The stock programming on the transmission allows for no torque converter lockup in first gear, and second gear will not lock until something like 50 mph at full throttle, so both of those gears are useless for climbing mountains in most cases, if you need the converter to lock to reduce heat generation. Third gear will not lock until about 60 mph so also won't ever be locked when climbing. Unlocked torque converters generate huge heat and the trans cooling is in the radiator so it heats up the water besides and make the engine hot.
Now, what will stop you all of a sudden and essentially kill the engine. What the transmission computer does is look at the trans temp sensor and when it hits about 240*, it will essentially lock the torque converter to prevent further heat gain, in all gears, almost 100% of the time. If you happen to be climbing a mountain in a lower gear and the converter suddenly locks, you have just lost maybe 25+% of your climbing horsepower and you just plain stop because the engine is already at max. It is frightening, because you are suddenly done, no power, no coasting because you are going up a steep hill. It totally irritates everyone behind you.
We have experimented with all the various available "fixes" for the cooling including add on fans, add on trans coolers, radiator airflow baffling, different grille to let in more air, separating trans and water cooling, bigger radiator. They all helped, some more than others, but what finally made it all much better was getting a programmer/tuner for the van that allowed me to reprogram the shift points and torque converter lockup speeds. By optimizing them for climbing situations in the tow/haul mode, the heating issue pretty much went away completely, but we had most of the other changes already in place also.
I can say that with all of the stuff done, we rarely if ever see a trans or water temp over 200* under nearly all conditions. And that is without the extra cooling fans on so have them in reserve.
Almost all of this is documented on this forum, along with what others have done, so certainly worth a read, I think.
IMO, there is no reason for any vehicle that is loaded within spec to run hot, but sometimes the cure is tough to find.
Good luck with your van and getting it cool, as it is nice once done.
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08-10-2019, 03:55 AM
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#3
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Platinum Member
Join Date: Jan 2016
Location: California
Posts: 121
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Booster, you ARE the man. I remember seeing something like this trans re-program, but glossed it over because it did not pertain to me at the time. I'll dig around and learn.
Thanks!
__________________
- Steve
'Blue' 2004 Chevy Roadtrek 190 Popular
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08-10-2019, 02:59 PM
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#4
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Platinum Member
Join Date: Oct 2010
Location: VA
Posts: 1,022
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Rauscs, Booster,
This is very timely for me as I am contemplating a trip to Rocky Mountain NP and Seqouia in about 5 weeks in my 2006 RT 210.
My 210 was supposed to have the auxiliary transmission cooler according to the GM build sheet but it did not. I added a cooler with a fan and on-off switch. It is located after the radiator cooler. In our out-west trip 2 years ago it did fine with tran temps (from a Scangage) typically 160-170 and then 200-215 on a long steep climb at Great Basin NP and a few others. I think RMNP or the Sequoia climb will stress the cooling system even harder. Rauscs: do have the auxiliary cooler?
Read through booster's post on the tuner. That sounds like the best upgrade to handle tough climbs. Looks like it is pretty involved to make the adjustment settings but maybe I am thinking it is more complicated than it is.
http://www.classbforum.com/forums/f8...icks-7158.html
Started poking around on the internet and came upon this post. A few had installed a manual torque converter lockup switch to use when climbing. I am not sure how that is setup but it sounds like a possible “poor man’s” way to get lockup when you need it. Seems like a big risk would be forgetting to unlock the TC when you shifted gears.
https://www.dieseltruckresource.com/...towing-318701/
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08-10-2019, 03:37 PM
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#5
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Platinum Member
Join Date: Aug 2010
Location: Minnesota
Posts: 12,455
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Quote:
Originally Posted by peteco
Rauscs, Booster,
This is very timely for me as I am contemplating a trip to Rocky Mountain NP and Seqouia in about 5 weeks in my 2006 RT 210.
My 210 was supposed to have the auxiliary transmission cooler according to the GM build sheet but it did not. I added a cooler with a fan and on-off switch. It is located after the radiator cooler. In our out-west trip 2 years ago it did fine with tran temps (from a Scangage) typically 160-170 and then 200-215 on a long steep climb at Great Basin NP and a few others. I think RMNP or the Sequoia climb will stress the cooling system even harder. Rauscs: do have the auxiliary cooler?
Read through booster's post on the tuner. That sounds like the best upgrade to handle tough climbs. Looks like it is pretty involved to make the adjustment settings but maybe I am thinking it is more complicated than it is.
http://www.classbforum.com/forums/f8...icks-7158.html
Started poking around on the internet and came upon this post. A few had installed a manual torque converter lockup switch to use when climbing. I am not sure how that is setup but it sounds like a possible “poor man’s” way to get lockup when you need it. Seems like a big risk would be forgetting to unlock the TC when you shifted gears.
https://www.dieseltruckresource.com/...towing-318701/
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Peteco is exactly right on the tuner as it is not for the feint of heart and does really need be done by someone with some background in how the the transmission actually work and why they are programmed as they are.
That said, with the information in the programming thread, it is pretty likely you would be able to find a high performance shop that could do the reprogram the trans for you. I did talk to a couple of shops that could do it, before I bought the tuner, but they did not have any experience in programming for reducing heat issues. If they were shown the printouts of what has worked for us, I think they would see what the goals were readily.
For those of us with the older units, not sure where the cutoff is, there is also a programming "oddity" that comes into play on really, really steep climbs. These would be the ones that require low gear, so there is no chance to have it ever be locked converter as it is not allowed, probably for torque reasons. With ours, we would put the selector in "1" position and move out in low gear up such climbs, which are usually quite short. You need low gear to get up it, and the higher the rpm (speed) in low gear the better for coolant flow and converter efficiency. All would be good until something like a curve where I would have to let off the throttle. As soon as I did and them opened the throttle again, the van would not reaccellerate, slowing down with trans temp shooting up. What I found with the scanner part of the tuner is that even in "1" the trans would follow the same shift pattern as it would in drive for first and second gear, so it was shifting into second when I let off, and would not go back in to low until nearly stopped. We got stalled on those type climbs several times before I got the tuner and found it. Originally, I couldn't do much except change the shiftpoint out of the way, but the interfered with other types of driving. By then others (autocrossers) had also found the glitch and were able to pressure the tuner maker to do an update to add the ability to eliminate the shift out to second. Works great now.
Manual lockup converters are a really bad idea unless you have a full manual valve body in the trans so it never shifts on it's own. If it shifts with the converter locked, it will likely work for a while, but it is very, very, hard on parts especially if it shifts at full torque load.
The best manual locking setting converter setups I have seen used a floor mounted shifter that had ever gear interlocked so a button had to be pushed to move the stick. That button also interrupted the lockup clutch circuit to unlock it while shifting.
Funny think is that the tuner will allow you to shut off lockup cutout at shifts if you want, but they tell you not to do it. Apparently some racing types will accept the carnage to get faster, tighter, shifting.
There is now also a replacement piece for the torque converter lockup section clutch (IIRC) that will increase trans oil flow to the cooler. I will try to find it again. I don't know if it would help the problem unless you had huge add on coolers to handle the extra heat coming out with the improved flow, as currently it is the cooler that get overloaded either the radiator or addon. It would also require trans removal to put in, I think.
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08-10-2019, 04:15 PM
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#6
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Platinum Member
Join Date: Aug 2010
Location: Minnesota
Posts: 12,455
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Here is a link to the cooler flow improver product. This company seems to know their stuff, and it is worth a read of some of their tech pages, also. I don't know anyone who has used any of their stuff though.
https://www.sonnax.com/parts/1989-lu...egulator-valve
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08-10-2019, 05:21 PM
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#7
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Platinum Member
Join Date: Oct 2010
Location: VA
Posts: 1,022
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Booster: any thoughts on a manually controlled TC lockup switch?
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08-10-2019, 05:28 PM
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#8
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Platinum Member
Join Date: Jun 2011
Location: western New York State
Posts: 224
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Quote:
Originally Posted by peteco
Booster: any thoughts on a manually controlled TC lockup switch?
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Hi Pete,
I'm not Booster : ) , but I looked into this for my 09/10 RT 190P, and the necessary connections at the OBDII port weren't there (or anywhere else I could find). YMMV on your older chassis.
Good luck, Dick
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08-10-2019, 07:07 PM
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#9
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Platinum Member
Join Date: Jan 2016
Location: California
Posts: 121
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Great feedback, all - thanks!
Booster - are the tuner tables shown in your 12/2017 posting in the "Teach your old Chevy new tricks?" thread the most recent, or have you made more changes since then? I'm thinking I'd just change my Tow/Performance settings to match yours.
peteco - I don't have an external cooler yet, but will on Monday!
I have been using an "Ultragauge", which is a lot like the Scangauge that Booster mentions. I had to order a new one, because the Chevy transmission temp is not one of the gauges available in the standard Ultragauge. I ordered the "XM" version, which allows you to program in brand specific codes.
I've already upgraded the radiator to the version that Booster suggested.
__________________
- Steve
'Blue' 2004 Chevy Roadtrek 190 Popular
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08-10-2019, 07:17 PM
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#10
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Platinum Member
Join Date: Aug 2010
Location: Minnesota
Posts: 12,455
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Quote:
Originally Posted by rauscs
Great feedback, all - thanks!
Booster - are the tuner tables shown in your 12/2017 posting in the "Teach your old Chevy new tricks?" thread the most recent, or have you made more changes since then? I'm thinking I'd just change my Tow/Performance settings to match yours.
peteco - I don't have an external cooler yet, but will on Monday!
I have been using an "Ultragauge", which is a lot like the Scangauge that Booster mentions. I had to order a new one, because the Chevy transmission temp is not one of the gauges available in the standard Ultragauge. I ordered the "XM" version, which allows you to program in brand specific codes.
I've already upgraded the radiator to the version that Booster suggested.
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It sounds like you are well on your way to getting this straightened out. I think you will find the radiator to be a big plus especially when combined with a big add on trans cooler.
I think there have probably been some tweaks since then, but I will have to look. One would probably be the low gear lock issue I mentioned earlier. If you do decide to do the changes, you are very wise to use the tow haul only as you just shut it off and be back to factory normal drive. It is what I did with all the early testing. Surprisingly, I think, is that for climbing big hills, the tow haul is actually programmed worse from the factory than the normal program as it raises the speed for lockup an shifts even higher than normal. If you decide to do the changes I will offload our existing setup and should be able to send it to you as a file. The program itself has always been free from HPTuners, so you would be able to read the file without issue or spending any money if that is still the case. You only would then have to pay someone to do it for you or buy the tuner and license.
Good luck with your quest, we will be waiting for information on how it all worked out for you.
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08-10-2019, 07:34 PM
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#11
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Platinum Member
Join Date: Jan 2016
Location: California
Posts: 121
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Booster, I really appreciate your offer to send me the files, I'd like to take you up on that. It would be a learning experience for me to review the software and setup. Thanks! Steve
__________________
- Steve
'Blue' 2004 Chevy Roadtrek 190 Popular
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08-10-2019, 07:41 PM
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#12
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Platinum Member
Join Date: Aug 2010
Location: Minnesota
Posts: 12,455
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Quote:
Originally Posted by rauscs
Booster, I really appreciate your offer to send me the files, I'd like to take you up on that. It would be a learning experience for me to review the software and setup. Thanks! Steve
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Send my a PM with your email address and I will try to offload the current version and get it to you in the next couple of days. In the interim, you probably should go the HPTuner site and make sure you can still get the software for free, as I know they now have an updated tuner and may have changed the rules. I hope they haven't as it really is a benefit to all if you can see what you are getting into.
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08-10-2019, 08:19 PM
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#13
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Platinum Member
Join Date: Jun 2011
Location: western New York State
Posts: 224
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Quote:
Originally Posted by booster
I think there have probably been some tweaks since then, but I will have to look. One would probably be the low gear lock issue I mentioned earlier. If you do decide to do the changes, you are very wise to use the tow haul only as you just shut it off and be back to factory normal drive. It is what I did with all the early testing. Surprisingly, I think, is that for climbing big hills, the tow haul is actually programmed worse from the factory than the normal program as it raises the speed for lockup an shifts even higher than normal. If you decide to do the changes I will offload our existing setup and should be able to send it to you as a file. The program itself has always been free from HPTuners, so you would be able to read the file without issue or spending any money if that is still the case. You only would then have to pay someone to do it for you or buy the tuner and license.
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Booster was generous enough to help me last year with the HP Tuner files. I basically copied his with slight adjustments as we have a 2-year later model (09 vs. 07) and the GM ECM/TCM files/menus were a bit different. Basically cured "all that ailed me" right out of the box.
edit: Well it at least cured "all that ailed me" regarding tranny shifting. Will take a lot more for some of my other problems!
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08-10-2019, 10:10 PM
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#14
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Platinum Member
Join Date: Jan 2016
Location: California
Posts: 121
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I went to the hptuners site and downloaded the VCM suite software. That went fine. I've been digging for sample files, and I don't see any that got installed with the software. There is a repository for files on the hptuners site, but you need to have an active device to access them. I'm not having any luck finding meaningful files on the WWW, but will keep looking.
__________________
- Steve
'Blue' 2004 Chevy Roadtrek 190 Popular
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08-10-2019, 10:12 PM
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#15
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Platinum Member
Join Date: Aug 2010
Location: Minnesota
Posts: 12,455
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Quote:
Originally Posted by rauscs
I went to the hptuners site and downloaded the VCM suite software. That went fine. I've been digging for sample files, and I don't see any that got installed with the software. There is a repository for files on the hptuners site, but you need to have an active device to access them. I'm not having any luck finding meaningful files on the WWW, but will keep looking.
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If you have the software installed, you are in good shape. I can send you our current setup (I looked at my stored file and it had the low gear mod on it) and our OEM one for comparison. PM me and I will send them to you.
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08-15-2019, 05:37 PM
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#16
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New Member
Join Date: Jul 2012
Posts: 9
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Happened to me too. PLEASE READ. SOLUTION BELOW
I have a 2004 Roadtrek 190 Versatile. Same thing happened to me in the New Mexico mountains, Cloudcroft in 2012. This was a fiasco... High altitude on a hot day. Chevy 3500 started coughing, sputtering, no power at all, engine doing crazy things. It died 15 times in 45 minutes. we limped down off the pass to Alamogordo NM and it got better. Mechanic told me it was my gas cap...replaced it. and continued on. Next day very hot, moderate altitude, same thing. Limped at 15 mph into Deming NM, to a Chevy dealer. This time the check engine light came on.... three codes. The convince me it was a intake gasket and head gasket on the engine. $2000 and 4 days later they sent me on my way "fixed". Came to another mountain pass on a very hot day just east of San Diego and the same thing happened also with check engine light. Barely got over that pass and went to San Diego. The lower the elevation the better it ran. Went north to Los Angeles (our next stop) and checked my sick truck into a very large Chevy dealer in LA. Told them the saga. They put their best guy on it, Leo Zamora. I sat for 5 hours in the waiting room. Check engine codes were still there. Then Leo wanted to talk with me. He asked me to go through every incident in detail. This guy reads GM Service Bulletins in front of his TV in the evenings!!. He showed me GM Service Bulletin #05-06-04-046A. He could not reproduce the issue without driving it to high elevation on a very hot day., which was not possible in LA. This was his best effort. The service bulletin describes a DESIGN problem with the chevy fuel pump!! I told him to replace it and we would gamble on his expertise and the Service Bulletin. The fuel pump is in the gas tank. $1100 more to fix it.
You are probably asking how I remember all these details from 7 years ago. It's because I wrote a letter to GM trying to get some money back. They refused. Needless to say I was very unhappy.
The rest of the story: I completed that trip going up to Canada and back through the Colorado Rockies without incident. Leo was right!!! We still have our Roadtrek and have taken many trips on hot days in the mountains without incident. I'm still unhappy with General Motors.
My cell is 512-422-8604 if you want to discuss. My name is John.
Do not waste your money chasing other theories. I've been there and done that. You have a faulty designed fuel pump and your on board computer is spitting out bad diagnostics.
Hope this helps everyone. pass it on to anyone that you see having this issue on the chevy 3500 chassis. 2004 =/- two to three years.
Note: I still have the GM Service Bulletin:
#05-06-04-046A: "Crank and No Start, Reduced Power, Intermittent Hesitation, Hesitates in High Altitude/High ambient temperatures (Replace with NEWLY Designed Fuel Pump Module without Fuel Level Sensor) - (Aug14, 2006)"
Someone explain to me why this isn't a safety issue and why it didn't deserve a notice from GM to all owners or even a recall?!?!?!
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08-15-2019, 05:48 PM
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#17
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Platinum Member
Join Date: Jul 2018
Location: Texas
Posts: 2,651
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Welcome to the forum Grif!
Sorry to hear of your problem. I watch posts regarding the Chevy Express because I have one. Sometimes I think I'm glad I have a newer one ('2011) that does not have this problem, or any so far. It's been rock-solid dependable through 17,000 camping miles (bought used).
However, then I think about ourt travel schedule. We're retired and only travel in March-April and September-October. So I realize I've never really tested it in the heat of Summer.
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08-15-2019, 05:48 PM
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#18
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New Member
Join Date: Jul 2012
Posts: 9
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I have a 2004 Roadtrek 190 Versatile. Same thing happened to me in the New Mexico mountains, Cloudcroft in 2012. This was a fiasco... High altitude on a hot day. Chevy 3500 started coughing, sputtering, no power at all, engine doing crazy things. It died 15 times in 45 minutes. we limped down off the pass to Alamogordo NM and it got better. Mechanic told me it was my gas cap...replaced it. and continued on. Next day very hot, moderate altitude, same thing. Limped at 15 mph into Deming NM, to a Chevy dealer. This time the check engine light came on.... three codes. The convince me it was a intake gasket and head gasket on the engine. $2000 and 4 days later they sent me on my way "fixed". Came to another mountain pass on a very hot day just east of San Diego and the same thing happened also with check engine light. Barely got over that pass and went to San Diego. The lower the elevation the better it ran. Went north to Los Angeles (our next stop) and checked my sick truck into a very large Chevy dealer in LA. Told them the saga. They put their best guy on it, Leo Zamora. I sat for 5 hours in the waiting room. Check engine codes were still there. Then Leo wanted to talk with me. He asked me to go through every incident in detail. This guy reads GM Service Bulletins in front of his TV in the evenings!!. He showed me GM Service Bulletin #05-06-04-046A. He could not reproduce the issue without driving it to high elevation on a very hot day., which was not possible in LA. This was his best effort. The service bulletin describes a DESIGN problem with the chevy fuel pump!! I told him to replace it and we would gamble on his expertise and the Service Bulletin. The fuel pump is in the gas tank. $1100 more to fix it.
You are probably asking how I remember all these details from 7 years ago. It's because I wrote a letter to GM trying to get some money back. They refused. Needless to say I was very unhappy.
The rest of the story: I completed that trip going up to Canada and back through the Colorado Rockies without incident. Leo was right!!! We still have our Roadtrek and have taken many trips on hot days in the mountains without incident. I'm still unhappy with General Motors.
My cell is 512-422-8604 if you want to discuss. My name is John.
Do not waste your money chasing other theories. I've been there and done that. You have a faulty designed fuel pump and your on board computer is spitting out bad diagnostics.
Hope this helps everyone. pass it on to anyone that you see having this issue on the chevy 3500 chassis. 2004 =/- two to three years.
Note: I still have the GM Service Bulletin:
#05-06-04-046A: "Crank and No Start, Reduced Power, Intermittent Hesitation, Hesitates in High Altitude/High ambient temperatures (Replace with NEWLY Designed Fuel Pump Module without Fuel Level Sensor) - (Aug14, 2006)"
Someone explain to me why this isn't a safety issue and why it didn't deserve a notice from GM to all owners or even a recall?!?!?!
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08-15-2019, 05:57 PM
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#19
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Platinum Member
Join Date: Aug 2018
Location: WA
Posts: 111
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Any similar issues with the Dodge powertrain? I'm leaning towards a 99 - 03 class B Xplorer 5.7v8 weighing around 8000#
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08-15-2019, 06:12 PM
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#20
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Platinum Member
Join Date: May 2016
Location: LA
Posts: 1,551
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Quote:
Originally Posted by Grif
I have a 2004 Roadtrek 190 Versatile. Same thing happened to me in the New Mexico mountains, Cloudcroft in 2012. This was a fiasco... High altitude on a hot day. Chevy 3500 started coughing, sputtering, no power at all, engine doing crazy things. It died 15 times in 45 minutes. we limped down off the pass to Alamogordo NM and it got better. Mechanic told me it was my gas cap...replaced it. and continued on. Next day very hot, moderate altitude, same thing. Limped at 15 mph into Deming NM, to a Chevy dealer. This time the check engine light came on.... three codes. The convince me it was a intake gasket and head gasket on the engine. $2000 and 4 days later they sent me on my way "fixed". Came to another mountain pass on a very hot day just east of San Diego and the same thing happened also with check engine light. Barely got over that pass and went to San Diego. The lower the elevation the better it ran. Went north to Los Angeles (our next stop) and checked my sick truck into a very large Chevy dealer in LA. Told them the saga. They put their best guy on it, Leo Zamora. I sat for 5 hours in the waiting room. Check engine codes were still there. Then Leo wanted to talk with me. He asked me to go through every incident in detail. This guy reads GM Service Bulletins in front of his TV in the evenings!!. He showed me GM Service Bulletin #05-06-04-046A. He could not reproduce the issue without driving it to high elevation on a very hot day., which was not possible in LA. This was his best effort. The service bulletin describes a DESIGN problem with the chevy fuel pump!! I told him to replace it and we would gamble on his expertise and the Service Bulletin. The fuel pump is in the gas tank. $1100 more to fix it.
You are probably asking how I remember all these details from 7 years ago. It's because I wrote a letter to GM trying to get some money back. They refused. Needless to say I was very unhappy.
The rest of the story: I completed that trip going up to Canada and back through the Colorado Rockies without incident. Leo was right!!! We still have our Roadtrek and have taken many trips on hot days in the mountains without incident. I'm still unhappy with General Motors.
My cell is 512-422-8604 if you want to discuss. My name is John.
Do not waste your money chasing other theories. I've been there and done that. You have a faulty designed fuel pump and your on board computer is spitting out bad diagnostics.
Hope this helps everyone. pass it on to anyone that you see having this issue on the chevy 3500 chassis. 2004 =/- two to three years.
Note: I still have the GM Service Bulletin:
#05-06-04-046A: "Crank and No Start, Reduced Power, Intermittent Hesitation, Hesitates in High Altitude/High ambient temperatures (Replace with NEWLY Designed Fuel Pump Module without Fuel Level Sensor) - (Aug14, 2006)"
Someone explain to me why this isn't a safety issue and why it didn't deserve a notice from GM to all owners or even a recall?!?!?!
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I have one too, can recall first time. I don't think there were a lot as maybe only a few years. I spoke with GM/Chevrolet technical support. He said yes, our fuel pump. Told which one to replace it with. A nice short conversation.
Bud
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