Damn. The guy delivering for UPS dropped both packages as he came up my steps. He stumbled a bit and had to let them go. Better a dropped package than someone hurt for sure. I checked on him first and he was ok.
Two packages plus the stuff for me to sign and the payment thing was too much for him to carry all at once.
One of the packages was my new water heater. The one with the Ameri-Glass Porcelain Tank Lining......
A fracture in that protective barrier would shorten the life of the water heater.
The driver wouldn't let me inspect it so I had to refuse delivery. I phoned UPS and they said I didn't have to decide right then on the phone to refuse it. They would give me a couple of hours and would have someone call me back to find out what I wanted to do. So I called Suburban, the water heater manufacturer and asked them and they said I should refuse delivery. I'm not surprised after all they provide the warranty and might later have to pay for UPS' mishandling.
I then called Big Discount RV (the retailer) and they let me choose what I wanted to do.
Two thumbs up for Big Discount RV.
Back to square one...........