In my 2008 Chevy 2500 (RT170P) there are a couple of buttons on the dash - driver's left. The third down from the Top is called the "Feature Key." There are a number of things (it appears) you can do. I have not, but it could be something for you to try. The bottom button (Number Four) is the Check key.
Here are a few of the options you get when you scroll through. First option is on the bottom, then subsequent above, until the Factory Reset.
Can't say this may solve your problem - but worth a shot. Excuse my phone images.
Cheers - Jim