I've not heard of anyone getting that message. If the Balmar is not working, there is a fuse. Sorry I can't tell you where that fuse is... near the unit I think.
If Thor is getting their alternator and the Balmar from Nations Starter in Missouri, they have been very helpful for the Roadtrek owners.
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2021 Promaster 1500 118wb conversion
2019 Roadtrek Simplicity SRT (almost a Zion)
2015 Roadtrek 170
2011 LTV Libero
2004 GWV Classic Supreme
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