Samsung Electronics

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Samsung Electronics has announced NHTSA recall 03E044000, which affects approximately 184,000 RV-mounted microwave ovens that were built by Samsung between May 2000 and September 2003 and installed in RVs sold between 2001 and 2003. Microwave oven models included in the recall are MR5491G, MR5491G01, MR5492W, MR5494W01, MR5493G, MR5493G01, MR5494W, MR7491G, MR7491G01, MR7492W, MR7492W01, MR7493G, MR7493G01, MR6698WB, MR6699GB, and MR6699SB. The model number and the date the oven was manufactured can be found on the inside of the microwave oven door.

Samsung has determined that a defective part in the affected microwave ovens may cause the oven to begin operating on its own, which could result in smoke or a fire.

Samsung will repair the microwave ovens free of charge and is currently working with more than 150 RV manufacturers nationwide to arrange to have the microwave ovens repaired. Until these plans are finalized, owners of RVs with an affected oven are instructed to unplug the unit; or, if that is not possible, leave the microwave door ajar, which will prevent it from operating. As a general safety precaution, items should never be stored in microwave ovens or left in ovens after use. Samsung officials note that the company will issue complete recall instructions as soon as the details are finalized.

For more information, contact the Samsung Customer Care Center at (800) 932-3837 or visit the Samsung website at www.samsungusa.com/microwaveovens. Samsung began owner notification in October 2003.

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Samsung Electronics has announced NHTSA recall 04E031000, which affects 117,157 RV-mounted microwave ovens that were built by Samsung between May 1, 2000, and September 30, 2003. The models included in this recall are: MR1031WB, MR1032BB, MR1033SB, MR1351WB, and MR1352BB. The model number and the date the oven was manufactured can be found on the inside of the microwave oven door.

Samsung has determined that a defective membrane panel in the affected microwave ovens may cause them to begin operation on their own, which could result in excessive heat, smoke, or fire.

Samsung will repair the ovens free of charge and is currently working with more than 150 RV manufacturers nationwide to arrange to have the microwave ovens repaired. In the meantime, owners of RVs with the affected ovens should unplug the unit; or, if that is not possible, leave the microwave door ajar, which will prevent it from operating. As a general safety precaution, items should never be stored in microwave ovens or left in ovens after use.

The models mentioned in this recall are in addition to the Samsung models included in NHTSA recall 03E044000 published in the December 2003 “Recall Corner” (MR5491G, MR5491G01, MR5492W, MR5494W01, MR5493G, MR5493G01, MR5494W, MR7491G, MR7491G01, MR7492W, MR7492W01, MR7493G, MR7493G01, MR6698WB, MR6699GB, and MR6699SB).

For more information, contact the Samsung Customer Care Center at (800) 932-3837 or visit the Samsung website at: www.samsungusa.com/microwaveovens. Samsung began owner notification in September 2003.