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08-17-2012, 03:17 PM
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#21
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Platinum Member
Join Date: Oct 2006
Location: New Brunswick, Canada
Posts: 8,828
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Re: Home & Park Motorhomes - Roadtrek
Vehicle Make / Model: Model Year(s):
ROADTREK / 21PC 2011-2012
ROADTREK / 21VC 2010-2012
Manufacturer: ROADTREK MOTORHOMES INC. Mfr's Report Date: AUG 08, 2012
NHTSA CAMPAIGN ID Number: 12V395000 NHTSA Action Number: N/A
Component: EQUIPMENT
Potential Number of Units Affected: 145
Summary:
Roadtrek is recalling certain model year 2011 and 2012 Roadtrek 21PC Popular and 21VC Versatile model class "B" motorhomes built from October 1, 2010, through November 12, 2011. On some motorhomes, the rivets may fail that secure the awning brackets to the motorhome side wall, allowing the bracket and Thule awning to come off the motor home while operating the awning.
Consequence:
If the awning separates from the motor home, the user or people nearby may be injured.
Remedy:
Roadtrek will notify owners, and dealers will install an additional stainless steel rivet on each of the awning brackets, free of charge. Roadtrek has not provided a notification schedule. Owners may contact Roadtrek Service Department at 1-888-ROADTREK (762-3873) or 1-519-745-1169.
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01-29-2014, 12:29 PM
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#22
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Platinum Member
Join Date: Oct 2006
Location: New Brunswick, Canada
Posts: 8,828
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Re: Home & Park Motorhomes - Roadtrek - Recalls
Recall: Brake Line may Chafe EGR Tube
Report Receipt Date: JAN 13, 2014
NHTSA Campaign Number: 14V005000
Component(s): SERVICE BRAKES, HYDRAULIC
Potential Number of Units Affected: 61
All Products Associated with this Recall:
Vehicle Make......Model...............Model Year(s)
ROADTREK.........RSCM................2013-2014
Manufacturer: Roadtrek Motorhomes Inc.
SUMMARY:
Roadtrek Motorhomes Inc. (Roadtrek) is recalling certain model year 2013-2014 RSCM motorhomes manufactured February 14, 2013, through December 20, 2013 on a Mercedes Sprinter van chassis. During installation of the coolant lines, the right front brake line may have been unseated from the brake line holder allowing the brake line to contact the exhaust gas recirculation (EGR) tube.
CONSEQUENCE:
Brake line contact with the EGR tube could result in a hole in the brake line, reducing braking ability and increasing the risk of a crash.
REMEDY:
Roadtrek will notify owners, and dealers will secure the coolant lines and inspect for unseated brakes lines. Brake lines that show evidence of chafing will be replaced. The manufacturer has not yet provided a notification schedule. Customers may contact Roadtrek at 1-888-762-3873.
NOTES:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov.
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07-14-2015, 01:26 PM
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#23
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Platinum Member
Join Date: Oct 2006
Location: New Brunswick, Canada
Posts: 8,828
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RECALL Subject : Air Bag Electrical Plug may Disconnect
Report Receipt Date: JUN 24, 2015
NHTSA Campaign Number: 15V404000
Component(s): AIR BAGS , ELECTRICAL SYSTEM
Potential Number of Units Affected: 335
Products Associated with this Recall:
ROADTREK CS ADVENTUROUS 2014
ROADTREK E-TREK 2014
ROADTREK RS ADVENTUROUS 2014
ROADTREK SS AGILE 2014
ROADTREK TS ADVENTUROUS 2014
Manufacturer: Roadtrek Motorhomes Inc.
SUMMARY:
Roadtrek Motorhomes Inc. (Roadtrek) is recalling certain model year 2014 CS Adventurous, E-Trek, RS Adventurous, SS Agile, and TS Adventurous vehicles manufactured from September 18, 2013, through April 9, 2015, and built on a Mercedes-Benz Sprinter Chassis. The affected vehicles have electrical wiring connections under the front seats that can become dislodged or damaged and prevent the optional front seat SH9 Thorax air bags from deploying.
CONSEQUENCE:
If the front thorax air bag fails to deploy in the event of a crash, the seat occupant has a increased risk of injury.
REMEDY:
Roadtrek will notify owners, and dealers will modify the electrical connections, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Roadtrek customer service at 1-888-762-3873.
NOTES:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to Home | Safercar -- National Highway Traffic Safety Administration (NHTSA).
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10-26-2018, 05:00 PM
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#24
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Platinum Member
Join Date: Oct 2006
Location: New Brunswick, Canada
Posts: 8,828
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August 13, 2018 NHTSA Campaign Number: 18V528000
Seat Installation may have Damaged Fuel Tank - https://www.nhtsa.gov/recalls?nhtsaId=18V528
A damaged fuel tank may leak fuel, increasing the risk of a fire.
NHTSA Campaign Number: 18V528000
Manufacturer Erwin Hymer Group North America, Inc.
Components FUEL SYSTEM, DIESEL
Potential Number of Units Affected 33
Summary
Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2017-2018 Roadtrek RS Adventurous XL, E-trek XL, RS Adventurous, and E-trek motorhomes equipped with a driver's side second row captain seat option. The diesel fuel tank may have been damaged while installing the second row seat pedestal.
Remedy
Erwin Hymer will notify owners, and Mercedes dealers will inspect the diesel fuel tank, replacing it as necessary, free of charge. The recall began September 11, 2018. Owners may contact Erwin Hymer customer service at 1-800-663-0066. Erwin Hymer's number for this recall is 2018-0010.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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10-26-2018, 05:03 PM
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#25
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Platinum Member
Join Date: Oct 2006
Location: New Brunswick, Canada
Posts: 8,828
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Generator may Overcharge Batteries - https://www.nhtsa.gov/recalls?nhtsaId=18V712
If the supplied sealed batteries are replaced with batteries that are not sealed, overcharging the batteries may result in an acid spill, increasing the risk of injury.
NHTSA Campaign Number: 18V712000
Manufacturer Erwin Hymer Group North America, Inc.
Components EQUIPMENT
Potential Number of Units Affected 172
Summary
Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2018-2019 Hymer Aktiv and Aktiv 2.0, Carado Axion and Banff and Roadtrek Simplicity, Simplicity SRT, Zion and Zion SRT motorhomes. The undermount generator may overcharge the auxiliary batteries, damaging them.
Remedy
Erwin Hymer has notified owners, and dealers will install a new internal voltage regulator into the generator, free of charge. The recall began on October 24, 2018. Owners may contact Erwin Hymer customer service at 1-800-663-0066.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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07-22-2019, 01:08 PM
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#26
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Platinum Member
Join Date: Aug 2008
Location: Sarnialabad, The Newly Elected People's Republic of Canuckistan
Posts: 3,246
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NHTSA Recall 19V450 - 2nd Row Seats May not Provide Crash Protection - 2013-2019
June 13, 2019 NHTSA Campaign Number: 19V450000
2nd Row Seats May not Provide Crash Protection In the event of a crash, the second-row captain seats may not provide adequate protection for occupants, increasing their risk of injury.
NHTSA Campaign Number: 19V450000
Manufacturer Erwin Hymer Group North America, Inc.
Components SEATS
Potential Number of Units Affected 1,701
Summary
Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling 2013-2019 Roadtrek E-Trek, RS Adventurous, CS Adventurous, and TS Adventurous motorhomes built on Sprinter chassis and equipped with one or two second row captain's chairs, with integrated seat belts. The seat pedestal base anchor brackets to the chassis fame may not have enough strength to prevent the seat and seat belt from moving in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages" and 207, "Seating Systems."
Remedy
The recall began June 26, 2019. Owners may contact Erwin Hymer customer service at 1-844-464-3735. Erwin Hymer's number for this recall is 2019-01.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
25 Affected Products Vehicles
MAKEMODELYEAR
ROADTREK CS ADVENTUROUS 2013-2019
ROADTREK E-TREK 2013-2019
ROADTREK RS ADVENTUROUS 2013-2019
ROADTREK TS ADVENTUROUS 2013-2016
4 Associated Documents
Request Research (Services fees apply)
__________________
It's not a sprint(er) (unless you make it one), it's (hopefully) a marathon.
RV - 2018 Navion 24V + 2016 Wrangler JKU
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07-22-2019, 01:20 PM
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#27
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Platinum Member
Join Date: Feb 2015
Location: Chaska MN
Posts: 1,766
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Contact the company that no longer exists? This will be interesting.
At least we know that up to this point, there have been no incidents with these seats reported... with 1700 rigs over 6 years.
__________________
2021 Promaster 1500 118wb conversion
2019 Roadtrek Simplicity SRT (almost a Zion)
2015 Roadtrek 170
2011 LTV Libero
2004 GWV Classic Supreme
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07-22-2019, 02:58 PM
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#28
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Platinum Member
Join Date: Jul 2018
Location: Texas
Posts: 2,651
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Quote:
Originally Posted by mumkin
Contact the company that no longer exists? This will be interesting.
At least we know that up to this point, there have been no incidents with these seats reported... with 1700 rigs over 6 years.
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Yes, very strange indeed. Wonder if anyone picks up at the phone number given, and if so, what will they offer to correct the problem?
Roadtrek/Hymer, the gift that keeps on giving. Although this problem originated before Hymer got involved.
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07-23-2019, 10:11 PM
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#29
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Platinum Member
Join Date: Aug 2007
Location: Minnesota
Posts: 5,967
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"May not have enough strength..." What does that really mean? Instead of panicking everyone, why don't they now test one and get it over with. There is no company now responsible to render a solution.
__________________
Davydd
2021 Advanced RV 144 custom Sprinter
2015 Advanced RV Extended body Sprinter
2011 Great West Van Legend Sprinter
2005 Pleasure-way Plateau TS Sprinter
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07-24-2019, 08:04 PM
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#30
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Platinum Member
Join Date: Jul 2018
Location: Minnesota
Posts: 654
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EHGNA under receivership is still theoretically responsible for the problem. The receiver did have a pull test done and the installation failed that test. Whether there is any way to pay for fixing the problems is a different story ...
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07-25-2019, 12:40 AM
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#31
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Platinum Member
Join Date: Aug 2007
Location: Minnesota
Posts: 5,967
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Quote:
Originally Posted by RossWilliams
EHGNA under receivership is still theoretically responsible for the problem. The receiver did have a pull test done and the installation failed that test. Whether there is any way to pay for fixing the problems is a different story ...
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Do you know for a fact they had a test done or is paper work just coming up that they didn't? "May" is a wishy wash word implying they don't know. Again, how does one repair? Since there is no company that also means each and every one will have to have their own test and solution.
I think I wouldn't worry about it if I was a solo user or a couple occupying cab seats underway. Criminy, upfitters put lap belts on side sofas and ottomans. You think those are legal? I admit I don't know motorhome laws but I think we all have a passenger get up and and grab a drink out of the fridge or snack in the cabinet or close a cabinet door that pops open.
__________________
Davydd
2021 Advanced RV 144 custom Sprinter
2015 Advanced RV Extended body Sprinter
2011 Great West Van Legend Sprinter
2005 Pleasure-way Plateau TS Sprinter
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07-25-2019, 01:19 AM
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#32
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Site Team
Join Date: Jul 2013
Posts: 5,426
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Quote:
Originally Posted by Davydd
I think we all have a passenger get up and and grab a drink out of the fridge or snack in the cabinet or close a cabinet door that pops open.
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...or take a shower?
__________________
Now: 2022 Fully-custom buildout (Ford Transit EcoBoost AWD)
Formerly: 2005 Airstream Interstate (Sprinter 2500 T1N)
2014 Great West Vans Legend SE (Sprinter 3500 NCV3 I4)
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07-25-2019, 03:44 AM
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#33
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Platinum Member
Join Date: Jul 2018
Location: Minnesota
Posts: 654
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Quote:
Do you know for a fact they had a test done
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That is what the receiver stated in their report to the court. Apparently the test results came after the vehicles were already excluded from warranty in the Rapido deal.
Quote:
we all have a passenger get up and and grab a drink out of the fridge or snack in the cabinet or close a cabinet door that pops open.
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I am certain it is safer in an accident to be belted in one of those seats than wandering around the vehicle.
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07-25-2019, 08:47 AM
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#34
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Platinum Member
Join Date: May 2016
Location: LA
Posts: 1,549
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Quote:
Originally Posted by RossWilliams
That is what the receiver stated in their report to the court. Apparently the test results came after the vehicles were already excluded from warranty in the Rapido deal.
I am certain it is safer in an accident to be belted in one of those seats than wandering around the vehicle.
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Not if you have on one of them Michelin Man Suits.
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07-25-2019, 01:14 PM
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#35
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Platinum Member
Join Date: Aug 2007
Location: Minnesota
Posts: 5,967
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Quote:
Originally Posted by RossWilliams
That is what the receiver stated in their report to the court. Apparently the test results came after the vehicles were already excluded from warranty in the Rapido deal.
I am certain it is safer in an accident to be belted in one of those seats than wandering around the vehicle.
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The government needs to officially tests the vehicles, not the receiver. That's why the "may." Roadtrek since 2011 when the alleged cut corners ownership took over seems to me to be a tarnished brand leaving the owner's holding the bag.
How do you know whether they will be safer seated in those seats? Do you feel any safer in a seat with a recalled air bag?
__________________
Davydd
2021 Advanced RV 144 custom Sprinter
2015 Advanced RV Extended body Sprinter
2011 Great West Van Legend Sprinter
2005 Pleasure-way Plateau TS Sprinter
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07-25-2019, 06:11 PM
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#36
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Platinum Member
Join Date: Jul 2018
Location: Minnesota
Posts: 654
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Quote:
How do you know whether they will be safer seated in those seats?
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Because the danger of the seats is that they won't hold in accident that puts sufficient force on them. Someone with no restraint is going to be flying until they hit an object that stops them with at least that same force. The seat may not hold, but it will certainly slow them down a lot.
Quote:
The government needs to officially tests the vehicles, not the receiver.
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The receiver had the installation tested by an independent testing company, just like the original installation, that was not used, was tested. If Roadtrek were still in business there would be a recall. I don't know how that will work now. I also don't know what my legal liability "may" be if someone is hurt when a seat pulls free in an accident.
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07-26-2019, 12:02 AM
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#37
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Platinum Member
Join Date: Aug 2007
Location: Minnesota
Posts: 5,967
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Quote:
Originally Posted by RossWilliams
The receiver had the installation tested by an independent testing company, just like the original installation, that was not used, was tested. If Roadtrek were still in business there would be a recall. I don't know how that will work now. I also don't know what my legal liability "may" be if someone is hurt when a seat pulls free in an accident.
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I'd say you have a problem. Since you know about it, it is on you, you pull the seats, not let anyone ride in them or pay to correct them with mucho bucks maybe not worth it. No one else is going to unless you want a protracted long never ending lawsuit probably with no satisfaction.
__________________
Davydd
2021 Advanced RV 144 custom Sprinter
2015 Advanced RV Extended body Sprinter
2011 Great West Van Legend Sprinter
2005 Pleasure-way Plateau TS Sprinter
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07-26-2019, 09:54 AM
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#38
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Platinum Member
Join Date: May 2013
Location: CA
Posts: 195
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Here is what my notice said on the seat issue. It says once a remedy is available I will receive another notice. Latest Roadtrek web site lists several models subject to this issue. Seems logical to me that they will have to fix this before selling them. The fix might be available for prior owners at their own cost. IMG_0003.jpgIMG_0004.jpgIMG_0005.jpg
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08-16-2019, 06:32 PM
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#39
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Platinum Member
Join Date: Jul 2018
Location: Minnesota
Posts: 654
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In an interview, the Rapido exec responsible for Roadtrek said they were working on retrofit but it still needed to be tested.
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08-16-2019, 06:49 PM
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#40
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Platinum Member
Join Date: Aug 2008
Location: Sarnialabad, The Newly Elected People's Republic of Canuckistan
Posts: 3,246
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The fix *may* be as simple as drilling a couple of holes in the brackets and frame and adding some lag bolts to beef up the anchorage. As Davydd suggested, don't let anyone use them, until someone figures out the next move to correct the problem.
__________________
It's not a sprint(er) (unless you make it one), it's (hopefully) a marathon.
RV - 2018 Navion 24V + 2016 Wrangler JKU
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