Roadtrek / Home & Park Motorhomes - Recalls

[markopolo]

Vehicle Make / Model: Model Year(s):
ROADTREK / 21PC 2011-2012
ROADTREK / 21VC 2010-2012
Manufacturer: ROADTREK MOTORHOMES INC. Mfr's Report Date: AUG 08, 2012
NHTSA CAMPAIGN ID Number: 12V395000 NHTSA Action Number: N/A
Component: EQUIPMENT
Potential Number of Units Affected: 145
Summary:
Roadtrek is recalling certain model year 2011 and 2012 Roadtrek 21PC Popular and 21VC Versatile model class "B" motorhomes built from October 1, 2010, through November 12, 2011. On some motorhomes, the rivets may fail that secure the awning brackets to the motorhome side wall, allowing the bracket and Thule awning to come off the motor home while operating the awning.
Consequence:
If the awning separates from the motor home, the user or people nearby may be injured.
Remedy:
Roadtrek will notify owners, and dealers will install an additional stainless steel rivet on each of the awning brackets, free of charge. Roadtrek has not provided a notification schedule. Owners may contact Roadtrek Service Department at 1-888-ROADTREK (762-3873) or 1-519-745-1169.

[markopolo]

Recall: Brake Line may Chafe EGR Tube

Report Receipt Date: JAN 13, 2014
NHTSA Campaign Number: 14V005000
Component(s): SERVICE BRAKES, HYDRAULIC
Potential Number of Units Affected: 61

All Products Associated with this Recall:
Vehicle Make......Model...............Model Year(s)
ROADTREK.........RSCM................2013-2014

Manufacturer: Roadtrek Motorhomes Inc.

SUMMARY:
Roadtrek Motorhomes Inc. (Roadtrek) is recalling certain model year 2013-2014 RSCM motorhomes manufactured February 14, 2013, through December 20, 2013 on a Mercedes Sprinter van chassis. During installation of the coolant lines, the right front brake line may have been unseated from the brake line holder allowing the brake line to contact the exhaust gas recirculation (EGR) tube.

CONSEQUENCE:
Brake line contact with the EGR tube could result in a hole in the brake line, reducing braking ability and increasing the risk of a crash.

REMEDY:
Roadtrek will notify owners, and dealers will secure the coolant lines and inspect for unseated brakes lines. Brake lines that show evidence of chafing will be replaced. The manufacturer has not yet provided a notification schedule. Customers may contact Roadtrek at 1-888-762-3873.

NOTES:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov.

[markopolo]

RECALL Subject : Air Bag Electrical Plug may Disconnect

Report Receipt Date: JUN 24, 2015
NHTSA Campaign Number: 15V404000

Component(s): AIR BAGS , ELECTRICAL SYSTEM

Potential Number of Units Affected: 335

Products Associated with this Recall:


ROADTREK CS ADVENTUROUS 2014
ROADTREK E-TREK 2014
ROADTREK RS ADVENTUROUS 2014
ROADTREK SS AGILE 2014
ROADTREK TS ADVENTUROUS 2014

Manufacturer: Roadtrek Motorhomes Inc.

SUMMARY:
Roadtrek Motorhomes Inc. (Roadtrek) is recalling certain model year 2014 CS Adventurous, E-Trek, RS Adventurous, SS Agile, and TS Adventurous vehicles manufactured from September 18, 2013, through April 9, 2015, and built on a Mercedes-Benz Sprinter Chassis. The affected vehicles have electrical wiring connections under the front seats that can become dislodged or damaged and prevent the optional front seat SH9 Thorax air bags from deploying.

CONSEQUENCE:
If the front thorax air bag fails to deploy in the event of a crash, the seat occupant has a increased risk of injury.

REMEDY:
Roadtrek will notify owners, and dealers will modify the electrical connections, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Roadtrek customer service at 1-888-762-3873.

NOTES:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to Home | Safercar -- National Highway Traffic Safety Administration (NHTSA).

[markopolo]

August 13, 2018 NHTSA Campaign Number: 18V528000
Seat Installation may have Damaged Fuel Tank - https://www.nhtsa.gov/recalls?nhtsaId=18V528

A damaged fuel tank may leak fuel, increasing the risk of a fire.

NHTSA Campaign Number: 18V528000

Manufacturer Erwin Hymer Group North America, Inc.

Components FUEL SYSTEM, DIESEL

Potential Number of Units Affected 33

Summary

Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2017-2018 Roadtrek RS Adventurous XL, E-trek XL, RS Adventurous, and E-trek motorhomes equipped with a driver's side second row captain seat option. The diesel fuel tank may have been damaged while installing the second row seat pedestal.

Remedy

Erwin Hymer will notify owners, and Mercedes dealers will inspect the diesel fuel tank, replacing it as necessary, free of charge. The recall began September 11, 2018. Owners may contact Erwin Hymer customer service at 1-800-663-0066. Erwin Hymer's number for this recall is 2018-0010.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

[markopolo]

Generator may Overcharge Batteries - https://www.nhtsa.gov/recalls?nhtsaId=18V712

If the supplied sealed batteries are replaced with batteries that are not sealed, overcharging the batteries may result in an acid spill, increasing the risk of injury.

NHTSA Campaign Number: 18V712000

Manufacturer Erwin Hymer Group North America, Inc.

Components EQUIPMENT

Potential Number of Units Affected 172

Summary

Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2018-2019 Hymer Aktiv and Aktiv 2.0, Carado Axion and Banff and Roadtrek Simplicity, Simplicity SRT, Zion and Zion SRT motorhomes. The undermount generator may overcharge the auxiliary batteries, damaging them.

Remedy

Erwin Hymer has notified owners, and dealers will install a new internal voltage regulator into the generator, free of charge. The recall began on October 24, 2018. Owners may contact Erwin Hymer customer service at 1-800-663-0066.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

[Mike]

June 13, 2019 NHTSA Campaign Number: 19V450000
2nd Row Seats May not Provide Crash Protection In the event of a crash, the second-row captain seats may not provide adequate protection for occupants, increasing their risk of injury.


NHTSA Campaign Number: 19V450000
Manufacturer Erwin Hymer Group North America, Inc.
Components SEATS
Potential Number of Units Affected 1,701
Summary
Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling 2013-2019 Roadtrek E-Trek, RS Adventurous, CS Adventurous, and TS Adventurous motorhomes built on Sprinter chassis and equipped with one or two second row captain's chairs, with integrated seat belts. The seat pedestal base anchor brackets to the chassis fame may not have enough strength to prevent the seat and seat belt from moving in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages" and 207, "Seating Systems."

Remedy
The recall began June 26, 2019. Owners may contact Erwin Hymer customer service at 1-844-464-3735. Erwin Hymer's number for this recall is 2019-01.

Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

25 Affected Products Vehicles

MAKEMODELYEAR

ROADTREK CS ADVENTUROUS 2013-2019
ROADTREK E-TREK 2013-2019
ROADTREK RS ADVENTUROUS 2013-2019
ROADTREK TS ADVENTUROUS 2013-2016


4 Associated Documents


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[mumkin]

Contact the company that no longer exists? This will be interesting.

At least we know that up to this point, there have been no incidents with these seats reported... with 1700 rigs over 6 years.

[rowiebowie]

Originally Posted by mumkin

Contact the company that no longer exists? This will be interesting.

At least we know that up to this point, there have been no incidents with these seats reported... with 1700 rigs over 6 years.

Yes, very strange indeed. Wonder if anyone picks up at the phone number given, and if so, what will they offer to correct the problem?

Roadtrek/Hymer, the gift that keeps on giving. Although this problem originated before Hymer got involved.

[Davydd]

"May not have enough strength..." What does that really mean? Instead of panicking everyone, why don't they now test one and get it over with. There is no company now responsible to render a solution.

[RossWilliams]

EHGNA under receivership is still theoretically responsible for the problem. The receiver did have a pull test done and the installation failed that test. Whether there is any way to pay for fixing the problems is a different story ...

[Davydd]

Originally Posted by RossWilliams

EHGNA under receivership is still theoretically responsible for the problem. The receiver did have a pull test done and the installation failed that test. Whether there is any way to pay for fixing the problems is a different story ...

Do you know for a fact they had a test done or is paper work just coming up that they didn't? "May" is a wishy wash word implying they don't know. Again, how does one repair? Since there is no company that also means each and every one will have to have their own test and solution.

I think I wouldn't worry about it if I was a solo user or a couple occupying cab seats underway. Criminy, upfitters put lap belts on side sofas and ottomans. You think those are legal? I admit I don't know motorhome laws but I think we all have a passenger get up and and grab a drink out of the fridge or snack in the cabinet or close a cabinet door that pops open.

[avanti]

Originally Posted by Davydd

I think we all have a passenger get up and and grab a drink out of the fridge or snack in the cabinet or close a cabinet door that pops open.

...or take a shower?

[RossWilliams]

Do you know for a fact they had a test done

That is what the receiver stated in their report to the court. Apparently the test results came after the vehicles were already excluded from warranty in the Rapido deal.

we all have a passenger get up and and grab a drink out of the fridge or snack in the cabinet or close a cabinet door that pops open.

I am certain it is safer in an accident to be belted in one of those seats than wandering around the vehicle.

[Bud]

Originally Posted by RossWilliams

That is what the receiver stated in their report to the court. Apparently the test results came after the vehicles were already excluded from warranty in the Rapido deal.



I am certain it is safer in an accident to be belted in one of those seats than wandering around the vehicle.

Not if you have on one of them Michelin Man Suits.

[Davydd]

Originally Posted by RossWilliams

That is what the receiver stated in their report to the court. Apparently the test results came after the vehicles were already excluded from warranty in the Rapido deal.



I am certain it is safer in an accident to be belted in one of those seats than wandering around the vehicle.

The government needs to officially tests the vehicles, not the receiver. That's why the "may." Roadtrek since 2011 when the alleged cut corners ownership took over seems to me to be a tarnished brand leaving the owner's holding the bag.

How do you know whether they will be safer seated in those seats? Do you feel any safer in a seat with a recalled air bag?

[RossWilliams]

How do you know whether they will be safer seated in those seats?

Because the danger of the seats is that they won't hold in accident that puts sufficient force on them. Someone with no restraint is going to be flying until they hit an object that stops them with at least that same force. The seat may not hold, but it will certainly slow them down a lot.

The government needs to officially tests the vehicles, not the receiver.

The receiver had the installation tested by an independent testing company, just like the original installation, that was not used, was tested. If Roadtrek were still in business there would be a recall. I don't know how that will work now. I also don't know what my legal liability "may" be if someone is hurt when a seat pulls free in an accident.

[Davydd]

Originally Posted by RossWilliams

The receiver had the installation tested by an independent testing company, just like the original installation, that was not used, was tested. If Roadtrek were still in business there would be a recall. I don't know how that will work now. I also don't know what my legal liability "may" be if someone is hurt when a seat pulls free in an accident.

I'd say you have a problem. Since you know about it, it is on you, you pull the seats, not let anyone ride in them or pay to correct them with mucho bucks maybe not worth it. No one else is going to unless you want a protracted long never ending lawsuit probably with no satisfaction.

[Knit]

Here is what my notice said on the seat issue. It says once a remedy is available I will receive another notice. Latest Roadtrek web site lists several models subject to this issue. Seems logical to me that they will have to fix this before selling them. The fix might be available for prior owners at their own cost. IMG_0003.jpgIMG_0004.jpgIMG_0005.jpg

[RossWilliams]

In an interview, the Rapido exec responsible for Roadtrek said they were working on retrofit but it still needed to be tested.

[Mike]

The fix *may* be as simple as drilling a couple of holes in the brackets and frame and adding some lag bolts to beef up the anchorage. As Davydd suggested, don't let anyone use them, until someone figures out the next move to correct the problem.