Sprinter’s folks are likely aware of emission recall by Mercedes and class action suit. You can check if your van is included. https://bluetecupdate.mbvans.com/home. Sprinter Forum has good thread https://sprinter-source.com/forums/index.php?threads/89779/page-13#post-1012510 Class action site https://www.mbbluetecsettlement.com/
I am getting mine done next week. I just talked to service folks in McCoy Portland OR. They couldn’t tell me how much time is needed to do the repair, they have to extract more information from the van's computer to know exactly what they need to do, it could take up to 6 hours, so they asked for a day.
I tried to connect with a service advisor in Mercedes in Wilsonville for a couple of days but was not successful. Talk to someone at front desk to schedule appointment. She verified that they have all necessary parts.
I am leaning towards McCoy assuming they could be more knowledgeable as they are focused on Sprinters.
I am getting mine done next week. I just talked to service folks in McCoy Portland OR. They couldn’t tell me how much time is needed to do the repair, they have to extract more information from the van's computer to know exactly what they need to do, it could take up to 6 hours, so they asked for a day.
I tried to connect with a service advisor in Mercedes in Wilsonville for a couple of days but was not successful. Talk to someone at front desk to schedule appointment. She verified that they have all necessary parts.
I am leaning towards McCoy assuming they could be more knowledgeable as they are focused on Sprinters.