mlm5@comcast.net
New Member
Winnebago Revel '19 PROBLEMS with Awning deploying at freeway speed. Camping World tells me Winnebago won't honor the warranty and that Winnebago blames the awning opening while underway on a Mercedes Sprinter Van faulty 50 cent Mercedes "PCM" switch that they connected the awning mechanism to. Winnebago has so far refused to replace the awning that was destroyed when it deployed while underway at freeway speed almost causing a life threatening accidents.
Other problems in workmanship and many noise issues are becoming apparent as well. The van door apparently was not constructed or seals correctly and allowed the van door to become filled with water causing other problems and bad vibrations and damage within the door.
The loft bed that elevates up and down to to provide access to storage has become jammed. This was fixed by Winnebago but the vehicle was out of service for a month while Winnebago authorized parts. At least this was fixed and wasn't a dangerous driving condition like the "automatic" awning!
The exhaust is in a very bad place and gets hit and becomes collapsed. While this is fixed on the 2020 model this does not help those of us who bought a 2019 model. Winnebago will do nothing about this.
While I like the concept of the Winnebago Revel I have had multiple problems with major systems and the vehicle has been in the Camping World shop for over two months while we await incremental approval for each part that breaks from Winnebago. In the meantime I do not have use of the vehicle. Winnebago does not seem to back the warranty and just continues to blame mercedes for their awning failure!!
even very minor plastic parts take a full month to procure from Winnebago. The result is that my $150,000 Mercedes Sprinter Winnebago Revel van sits in a parking lot at Camping World while Winnebago balks at paying for 50 cent parts. I do not recommend anyone to buy anything that says Winnebago on it even if it is on a Mercedes chassis. Winnebago does not back its warranties.
Beyond even not honoring their warrantly apparently Winnebago does not care about the fact that there very may well be and probably are many more unsupsecting Winnebago Revel owners that are driving their vans which may have faulty Mercedes PCM switches as well and their awnings could come out at any time and cause life theatening accidents. In my opinion all Winnebago Revels should be recalled to investigate this issue with the "carefree Awning.
Other problems in workmanship and many noise issues are becoming apparent as well. The van door apparently was not constructed or seals correctly and allowed the van door to become filled with water causing other problems and bad vibrations and damage within the door.
The loft bed that elevates up and down to to provide access to storage has become jammed. This was fixed by Winnebago but the vehicle was out of service for a month while Winnebago authorized parts. At least this was fixed and wasn't a dangerous driving condition like the "automatic" awning!
The exhaust is in a very bad place and gets hit and becomes collapsed. While this is fixed on the 2020 model this does not help those of us who bought a 2019 model. Winnebago will do nothing about this.
While I like the concept of the Winnebago Revel I have had multiple problems with major systems and the vehicle has been in the Camping World shop for over two months while we await incremental approval for each part that breaks from Winnebago. In the meantime I do not have use of the vehicle. Winnebago does not seem to back the warranty and just continues to blame mercedes for their awning failure!!
even very minor plastic parts take a full month to procure from Winnebago. The result is that my $150,000 Mercedes Sprinter Winnebago Revel van sits in a parking lot at Camping World while Winnebago balks at paying for 50 cent parts. I do not recommend anyone to buy anything that says Winnebago on it even if it is on a Mercedes chassis. Winnebago does not back its warranties.
Beyond even not honoring their warrantly apparently Winnebago does not care about the fact that there very may well be and probably are many more unsupsecting Winnebago Revel owners that are driving their vans which may have faulty Mercedes PCM switches as well and their awnings could come out at any time and cause life theatening accidents. In my opinion all Winnebago Revels should be recalled to investigate this issue with the "carefree Awning.
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